Job Description

• To interface with internal customers and resolves problems

• To ensure checklists & logs to be updated & maintained as per the prescribed frequency in the maintenance procedure 

• Housekeeping and Outsourced Personnel Oversight

  • To be responsible for the planning of Housekeeping staff & to ensure availability of standby resources always 

  • Take control of Housekeeping Inventory. (Spares, stores, consumables etc) and the required stock is maintained at the site at all time. 

  • To ensure every Housekeeping duty person is explained his job description in his local language if required.

  • Ensure all Housekeeping team members wear a standard uniform during working hours.

  • Maintain discipline and quality of work by all Housekeeping staff

  • Preparing the staff for day to day operation by holding daily briefings

  • Ensure all the Housekeeping equipment’s supplied by the service provider are in working condition

• Transportation

  • Provide ground logistic support to the leadership

  • Support Employee transportation operations

• Maintenance

  • Follow Up Periodic Pre-Planned Preventive Maintenances Like Pest Control and Cleaning Water Tanks, drainage system etc. 

• Management Information Systems

  • Updating MIS Of the Administration team and Day to Day Maintenance of the data

• Feedback and report upon completion of events and assigned work

• Evaluate support services, identifying needs, anticipating problems and developing corrective action plans 

• Internal Customer Management

  • Endeavor to provide a congenial work environment

  • Ensure all the internal customer's complaints are attended at all time within set turnaround time

  • Ensure required staff strength is maintained at all time as agreed in the contract and coordinate with office and fill the vacancy if any shortage of manpower

Job REQUIREMENTs

To be considered for this position, applicants need to meet the following qualification criteria:

• Undergraduate or Post - Graduate in any domain

  5-7 years of experience in Admin & Facility Management, preferably in administration function in a mid-large size BPO

GROW YOUR CAREER WITH Pacific BPO, an access healthcare company